Good to know A-Z

Banks are open from 7.30h or 8h to 16.30. Some banks are open on Saturday morning from 8h to 11h30. Sundays closed.

Climate and Dress Code
Average November temperature: 28° C (about 82° F).

There is a supervised cloakroom available at the GEM Congress Center.

The Vietnamese currency is the Dong. US dollars, preferably new & clean bills, are accepted almost everywhere. We recommend exchanging only a small amount at a time since Vietnamese bank notes are issued only in small denominations. American-issued VISA, Mastercard and American Express cards are accepted in major hotels, restaurants, and shops in the urban areas. While traveler’s checks are also accepted, exchanging them for Dong can be quite inconvenient. ATM machines are available in Ho Chi Minh City and other major cities.

The Organizers cannot accept liability for injuries or losses of whatever nature incurred by participants, nor for loss of or damage to their luggage and/or personal belongings.

Vietnam operates on a 220V supply voltage and 50Hz. There are several plug types in Vietnam but the predominant is the European plug (pin round socket). In some parts of Vietnam, you may also find the flat jacks, such as in Ho Chi Minh City.

The GEM Congress Center provides WiFi in all areas free of charge with no warranty.

The official language of the Congress is English.

Personal Insurance
We recommend that all participants take out a personal travel and health insurance for their trip.

Program Changes
The Organisers cannot assume liability for any changes in the program due to external unforeseen circumstances.

Your travel within Ho Chi Minh City is not included in your congress ticket. In order to arrange an individual or group transfer please contact
Airport Tan-Son-Nhat is about 8 km and approximately 26 minutes by car from the GEM Center.
Ho Chi Minh Railway station is about 5 km and approximately 15 minutes by car from the GEM Center.
Vietnam has a comprehensive public transport system. Planes, trains and buses cover the entire country comprehensively.

Vietnam is a safe country to travel in. Petty theft is a problem in tourist centers where snatch and grab robberies are a major issue. Violent crime against foreigners remains rare.

Smoking Policy
Smoking is not allowed at the venue; the meeting is a non-smoking event.

Reunified Vietnam follows UTC+7, which is 7 hours ahead of Greenwich Mean Time and Coordinated Universal Time.

The international access code of Ho Chi Minh City is +84 (+84 8) having 8-digit subscriber numbers. Local emergency telephone numbers are

Police: 113

Fire: 114

Ambulance – First Aid: 115

Most visitors to Vietnam need a visa to enter the country. Visas are exempted for the citizens of the countries which have signed a bilateral or unilateral visa exemption agreement with Vietnam.

The Tourist Visa for Vietnam must be issued before arrival and the typical visa is valid for 30 or 90 days. This is the most popular style of visa used by travelers to Vietnam. In some rare cases, the visa begins to expire from the day it is issued, so it is a good idea to get your visa as close as possible to your intended arrival date.

  • By March 2016, citizens of 76 countries holding valid diplomatic or official passports are exempt from visa requirements and vice versa, including:  Argentina, Afghanistan, Albania, Algeria, Angola, Armenia, Azerbaijan, Bangladesh, Belarus, Brazil, Brunei, Bulgaria, Cambodia, Chile, China, Colombia, Croatia, Cuba, Czech Republic, Dominica, Ecuador, Egypt, El Salvador, Estonia, France, Germany, Hungary, India, Indonesia, Iran, Iraq, Italia, Israel, Japan, Kazakhstan, Kyrgyzstan, Laos, Malaysia, Malta, Mexico, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Nicaragua, North Korea, Kuwait, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Romania, Russia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Switzerland, Tanzania, Thailand, Tunisia, Turkey, Ukraine, United Arad Emirates (U.A.E), Uruguay, Uzbekistan, Venezuela.

Duration of stay is applied for each specific object. For more information, please visit the website:

To apply for Visa: Visa Application - easy and uncomplicated - please click here VISA Vietnam